Effective date: October 29, 2026
Crown Motors Ottawa (“we”, “us”) respects your privacy. This policy explains what personal information we collect through this website and when you contact us, how we use it, and the choices you have.
Who we are
Crown Motors Ottawa is an auto repair shop at 455 Donald St, Ottawa, ON K1K 1L8. Our website is https://crownmotorsottawa.ca. You can reach us at info@crownmotorsottawa.ca or (613) 854-4555.
Information we collect
Information you give us: when you use the contact or booking form, email us or call us, we collect the details you provide, such as your name, email address, phone number, vehicle details and your message.
Information collected automatically: like most websites, our web server and security tools record basic technical information such as your IP address, browser type and the pages you visit. This is used to keep the site running and secure.
How we use your information
We use your information to respond to your questions, book and provide services, send you quotes or updates about your vehicle, and keep our website secure. We do not sell your personal information.
Sharing your information
We share personal information only with service providers who help us run our business and website, such as our web hosting and email providers, and only as needed for them to provide their service. We may also disclose information if required by law.
Third-party content and links
Our website displays Google reviews through a review widget and links to our Google Business Profile and Instagram page. These third parties may collect information, such as your IP address, under their own privacy policies when their content loads or when you follow those links.
Cookies
Our website uses cookies that are needed for it to work properly. Third-party content on the site, such as the review widget, may also set cookies. You can block or delete cookies in your browser settings, though some parts of the site may not work as intended.
How long we keep information
We keep personal information only as long as needed for the purposes above, including providing service and meeting our legal and accounting obligations, and then delete or anonymize it.
Your choices and rights
You can ask to see, correct or delete the personal information we hold about you, or withdraw your consent to us using it, by emailing info@crownmotorsottawa.ca. We will respond within a reasonable time. If you have a concern we cannot resolve, you can contact the Office of the Privacy Commissioner of Canada at https://www.priv.gc.ca.
Changes to this policy
We may update this policy from time to time. The effective date at the top shows when it was last changed.
Contact us
Crown Motors Ottawa
455 Donald St, Ottawa, ON K1K 1L8
info@crownmotorsottawa.ca
(613) 854-4555